Policies & warranty

Shipping, returns, and warranty

Clear terms for delivery, returns, and coverage, so you know what to expect before and after your order.

Shipping policy

Orders ship with tracking details once dispatched. Delivery times and carrier options are shown at checkout before you pay.

Return policy

Read the return conditions for your order before sending a planter back. Items should be returned in their original condition.

Warranty details

Warranty coverage for the AI Smart Planter and its included parts is described on the product page. Optional hardware may carry separate terms.

Customer support

We're here to help

Reach our support team for setup questions, technical issues, or help with a warranty or return. Share your order details so we can respond quickly.