Frequently asked
Answers before you order
Clear answers on what comes in the box, what needs compatible accessories, and how orders, warranty, and returns work for the AI Smart Planter.
Hardware and features
What is included and what needs hardware
Some features depend on sensors or optional accessories. Check the product details before you choose a setup.
Sensor pairing
Environmental monitoring of light, temperature, humidity, and soil moisture works with the supported sensors listed on each product page. Confirm included sensors before purchase.
Watering hardware
Watering recommendations are available from soil-moisture analysis. Automatic watering requires compatible watering hardware and runs with built-in safeguards.
Plant identification
Plant recognition from photos provides care advice. Results are guidance to review, and the plant database covers the species supported at the time you check.
Orders and support
Shipping, warranty, and returns
Order processing, shipping timelines, warranty scope, and return windows are listed in full on the support page. Battery life and connectivity details appear with each product specification.
The AI plant assistant answers questions about yellow leaves, watering, lighting, fertilizing, and plant health through natural conversation. Its guidance supports your own judgment rather than replacing it.